If you are a registered UCSB student, or have a friend in crisis, The UCSB Counseling and Psychological Services (CAPS) staff are available during regular office hours to see you or consult with you, faculty/staff or parents in person or by phone: 805.893.4411. This same phone number is answered 24/7 to provide after hours support and urgent consultation. If the situation is emergent or life-threatening, please call 911 for an immediate response
A crisis can be understood as a situation where a person appears to feel greatly overwhelmed and unable to cope with some problem, is experiencing increased stress, is unable to think or act clearly or appropriately, yet feels pressure to make a decision, take some action, or make some kind of immediate change.
If the crisis involves a public disturbance or a life-threatening situation, please call 911 before contacting CAPS.
The Types of Services Offered
- CAPS staff may intervene by speaking directly to the person(s) in crisis, generally at Counseling and Psychological Services.
- CAPS staff may provide consultation with parents, friends, faculty/staff, residence hall staff, or other campus agencies who have contacted Counseling and Psychological Services about crisis situations.
If you or a friend need help outside CAPS office hours, contact the following resources:
- UCSB After-Hours Phone Counseling: 805.893.4411
- Emergency/Police/Paramedics: 911
- Suicide Prevention Lifeline: 1.800.273.TALK (8255)
Please visit the Hours & Locations page for a complete listing of CAPS office hours.
Additional Crisis Resources
- Student Health Social Work Services: 805.893.3087
- Distressed Student Response: 805.893.3030
- Visit wellbeing.ucsb.edu for more campus resources
If you're not sure what resource to call, review the Red Folder for more information, or refer to the Distressed Student Protocol.